Getting Started

Basic information and instructions as first-time users of the app.

• Overview: Introduction to Sparrow
• Understanding the Sign-In Screen
• Logging in using ADFS

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Content Creation

Learn how to publish posts, events, documents, and surveys on your apps. Only employees with the Owner or Author role can publish content.

• What types of content can I publish or create with Sparrow?
• Post Authoring - The Basics
• Creating and Managing Posts in MS Teams

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More Comms Tools

How to create, modify, delete, disable or manage notifications, newsletters and other direct messaging or mailing tools.

• Understanding the Manage Newsletters Screen
• Understanding the Newsletter Dashboard
• Create or Edit Newsletters
• What are future and past issues?

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App Management

Only Administrators with the Owner role can manage and modify organization-wide settings and configurations.

• Understanding Topics
• Configuring Sparrow Notifications and Reminders
• Viewing, editing, deleting, activating, deactivating users

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Web Portal

Get internal news, announcements, events, and more— all in a centralized location using any modern web browser.

• About the Portal
• 🚧 Home page and Portal pages
• Documents in your Intranet Lite

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Mobile App

Our brandable mobile apps support social media and custom logins, providing a measurable digital channel to communicate with your entire workforce.

• A Quick General Use Tutorial
• How do I install the Sparrow Connected Application on iOS?
• How do I install the Sparrow Connected Application on Android?
• How do I test the Sparrow Connected Application on iOS?
• Documents in your Sparrow Mobile App

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Microsoft Teams

Sparrow gives customers a brandable app right inside of Microsoft Teams that offers tools for everyone in the organization to keep informed & engaged.

• Intro to Sparrow Connected apps in MS Teams
• MySparrow Tutorial
• MS Teams 3.0
• A Quick Demo of Sparrow Crisis Management for Teams

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Microsoft SharePoint

Enhance your Microsoft SharePoint Intranet experience with the help of Sparrow tools & features which are synced across your entire Sparrow Platform.

• Sparrow Webparts not loading in Safari Browser
• SharePoint Web Parts not loading on iOS
• Post Viewer Tiles

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General FAQs

Find answers to the questions we get asked the most about our product, new features, implementation, privacy policies, support operations, and more.

• Who can I contact for help?
• What kind of support will we get?
• How long does it take for a business account to be synchronized?

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Product Updates

Get detailed descriptions of our most recent feature upgrades, announcements and more.

• Release Notes - September 28, 2022
• Release Notes - September 15, 2022
• Release Notes - August 31, 2022
• Release Notes - August 4, 2022
• Release Notes - July 20, 2022

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