Sparrow Connected Support
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Go to Customer Portal
General FAQs
Getting Started
Signing In
Getting started as an employee
Content Creation
Posts
Documents
Content Creation FAQs
App Management
Manage Users, Roles and User Profiles
Manage Topics
Manage Audiences
Manage Category Tags
Manage Newsletters
Managing Notifications & Reminders
Manage Reactions and Comments
Web Portal
Using the Web Portal
Mobile App
Using the Mobile App
Managing the Mobile App as an Administrator
Microsoft Teams
Using the MySparrow App
Using the Teams Tabs
Managing MS Teams features as an Administrator
Crisis Management
Microsoft SharePoint
Sparrow Apps in MS SharePoint
MS SharePoint on Mobile
MS SharePoint on Desktop
General FAQs
Customer Onboarding
Implementation and Setup
Privacy and Security
Support Operations
Product Updates
2022
2021
Back to home
Sparrow Connected Support
General FAQs
Getting Started
Signing In
Getting started as an employee
Content Creation
Posts
Documents
Content Creation FAQs
App Management
Manage Users, Roles and User Profiles
Manage Topics
Manage Audiences
Manage Category Tags
Manage Newsletters
Managing Notifications & Reminders
Manage Reactions and Comments
Web Portal
Using the Web Portal
Mobile App
Using the Mobile App
Managing the Mobile App as an Administrator
Microsoft Teams
Using the MySparrow App
Using the Teams Tabs
Managing MS Teams features as an Administrator
Crisis Management
Microsoft SharePoint
Sparrow Apps in MS SharePoint
MS SharePoint on Mobile
MS SharePoint on Desktop
General FAQs
Customer Onboarding
Implementation and Setup
Privacy and Security
Support Operations
Product Updates
2022
2021
General FAQs
Find answers to the questions we get asked the most about our product, new features, implementation, privacy policies, support operations, and more.
Customer Onboarding
How long does it take for a business account to be synchronized?
What are topics and audiences?
We only need one or two of your channels. Is that okay?
We are a new Sparrow Customer! Where do we start?
Implementation and Setup
Which channel should I start with?
What do we need to prepare from our side?
How do we start the setup?
Privacy and Security
Why am I receiving emails, notifications and/or SMS messages that are branded as Sparrow?
How does Sparrow protect my information?
How does Sparrow use my information?
Does Sparrow store my personal information?
Support Operations
I want to raise a concern about Sparrow. Where do I go?
What kind of support will we get?
Who can I contact for help?
