Skip to content
English
  • There are no suggestions because the search field is empty.

SharePoint Web Parts not loading on iOS

Fix for SharePoint Web Parts not loading on mobile iOS browsers

Currently supported web browsers on iOS:

  • Google Chrome
  • Firefox
  • Opera Browser
  • Safari

Enable Web Parts on Safari

1. Navigate to Safari settings

2. Turn off 'Block popups'

3. Ensure 'Prevent Cross-Site Tracking' need to be disabled as well, you can find this under 'Privacy & Security'

Enable Web Parts on Google Chrome

There are two steps required to enable web parts on Chrome browsers:

  1. Enable Popups on Google Chrome 
    1. Open your Chrome Browser
    2. Click 3 little dots then go to Settings.
    3. Tap 'Content Settings'
    4. Turn 'Block Pop-ups' off.

    iOS General Settings (2)
  2. Enable Cross-website tracking
    1. Go to your iPhone or iPad settings screen
    2. Scroll down until you find the chrome app
    3. Turn on - "Allow Cross-Website Tracking" 
     Chrome Browser Options
     

Enable Web Parts on Opera

1. Click the little Opera Icon on the bottom right

2. Then click 'Settings'

3. Ensure 'Block Pop-ups' is disabled.

Enable Web Parts on Firefox

1. Tap the button on the top right corner.

2. Click the gear icon

3. Turn off 'Block Pop-up Windows'.