Mobile Numbers sync from your organization's MS Active Directory

Here's a quick guide to ensuring your Active Directory employee mobile numbers synchronize with your Sparrow profiles

In this article:

Overview
Step by Step Instructions

Overview

If your organization currently has mobile numbers as part of your Active Directory profiles and you wish to utilize Sparrow SMS notification services, following the below steps can ensure this information is brought into Sparrow in a matter of minutes.

Please note, this should be done PRIOR to your first AD synchronization, otherwise, you will need to contact the Sparrow technical team to trigger a resynchronization.

Step by Step Instructions

Go to the Admin Portal
From the panel menu select Targeting Tools, then Audiences
Select Sync Microsoft AD Group
Under Audience Details change the Sync Options to Basic
Choose the type of number you wish to include the Graph User Field to pull from drop down - Usually this value would be Mobile Phone
Click Save