Roles & Permissions

We support 3 roles: User, Author, or Owner. Each role represents the level of access and permissions the person has within the platform.

  • Users. (Sometimes called Readers) Have access to the basic features of the platform. They can access the different channels to reach news, to engage and interact with content. Users do not have access to the publishing, administrative, and management tools of the platform. Everyone is a User by default.

  • Authors. Have all the permissions of a User, and access to Content Management (managing Posts, Events, Documents and Surveys), Targeting Tools (managing Topics, Category Tags and Audiences), Media Gallery and Activity Tools in the Admin Portal.

    You can also assign Authors specific content creation permissions to manage their authoring access. Learn how to customize the permissions of an Author.

  • Owners. Have complete permissions and access to the organization's platform, including the Messaging Center, Portal Pages, Platform Analytics, Users & Permissions and Tenant Configurations in the Admin Portal. 
Submission Manager. Submission Managers are Owners or Authors who get notified when draft submissions are created by Contributors in MS SharePoint Office and MS Teams.